Return / Refund Guarantee
In the nursery trade, it seems like Stark Bros has the most well-regarded return policy. So we decided to copy their 110% guarantee.
If any of the plants you ordered don't leaf out, we'll replace them for free, and if we don't have the same variety in stock, we'll issue you a 110% credit that can be used on any of our plants in stock. If you just want a cash refund for the plants that didn't leaf out, we can refund the purchase price of individual items, which will show up on your bank account in 2 to 3 days.
Our goal is to get you good healthy plants, so please don't hesitate to reach out if the plants you received didn't make it!